site.btaOmbudsman Calls for More Crisis Centres for Victims of Violence

Ombudsman Velislava Delcheva called for the opening of more crisis centres in support of victims of violence, as the lack of sufficient services remains a major problem. She addressed a conference marking the International Day for the Elimination of Violence against Women, observed on Tuesday. The forum was organized by the Animus Association Foundation.

Delcheva noted that in 15 of Bulgaria's 28 regional centres there are no specialized shelter and support services. In some localities, there is no functioning network of crisis centres where victims of domestic violence can find refuge and protection. She stressed that the disparities in the level of support provided across different regions must be overcome. She highlighted the scope and quality of social services that should be available, saying that effective assistance must include psychological support.

According to Interior Ministry data for 2024, regional police departments received 5,252 protection orders, an 18% increase on 2023. Women account for 68% of all victims and children for 25%, she said, adding that domestic violence has many forms and the relationship between victim and perpetrator can vary.

Citing further data, the Ombudsman said 40% of Bulgarian women and girls over the age of 15 have been subjected to psychological abuse. In 35% of cases, the violence was inflicted by a current partner.

Delcheva stressed that men are also among the victims of domestic violence and, in addition, face stereotypical barriers and social stigma when reporting incidents to the authorities. Between 2023 and 2024, the number of male victims increased by 16%.

The Ombudsman added that despite the widespread nature of domestic violence, reliable statistics are lacking, particularly regarding children and persons with disabilities. Domestic violence must become more clearly recognizable, she said.

Delcheva is confident that the newly adopted Coordination Mechanism will establish an effective framework with clear commitments for all institutions, adding that its adoption sends a strong signal that domestic violence is intolerable. The Coordination Mechanism adopted by the government on November 19 regulates the key procedures for interaction among all institutions involved.

The Ombudsman noted that a national information system for the prevention of, and protection from, domestic violence is expected to become operational in early 2026. For effective prevention, society must foster an environment of zero tolerance towards violence; training programmes and public campaigns are essential, Delcheva said.