Philanthropy Bloomberg Cities
Philanthropy Bloomberg Cities
Cathleen Sutherland, director of South Bend 311, demonstrates how a customer uses the in-person portal Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
Karan Kapoor, data scientist with Notre Dame's Lucy Family Institute, talks about 311 data during a demonstration Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
Nitesh Chawla, director of Notre Dame's Lucy Family Institute, right, talks alongside Patrick McGuire, director of Civic Innovation for the city, Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
Cathleen Sutherland, director of South Bend 311, left, smiles along side Kerry Joseph, chief digital officer with the city, Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
From left, Patrick McGuire, director of Civic Innovation for the city; Nitesh Chawla, director of Notre Dame's Lucy Family Institute; Cathleen Sutherland, director of South Bend 311; and Kerry Joseph, chief digital officer with the city, talk at the reception area Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
Kerry Joseph, chief digital officer for the city, smiles during conversation Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
Jessica Ortiz, a South Bend 311 liaison, works with a customer on the phone Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
Jessica Ortiz, a South Bend 311 liaison, works on completing a customer call with options on her screen Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
Tony Sergio, a South Bend 311 liaison, works with a customer on the phone Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
David Finley, director of Data and Performance for the city, talks with Notre Dame's Lucy Family Institute for Data and Society guests about 311 data during a demonstration Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
The City Service Center counter Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
Programming used for an analysis of South Bend's 311 on a screen during a demonstration Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
Cathleen Sutherland, director of South Bend 311, demonstrates how a customer uses the in-person portal Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
Data from South Bend's 311 program during a demonstration Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
A "Welcome to South Bend" sign is seen Wednesday, Feb. 18, 2026, in South Bend, Ind. (AP Photo/Michael Caterina)
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Philanthropy Bloomberg Cities
Mayor James Mueller poses for a portrait Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)
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Cathleen Sutherland, director of South Bend 311, demonstrates how a customer uses the in-person portal Thursday, Feb. 19, 2026, at City Hall in South Bend, Ind. (AP Photo/Michael Caterina)